STATEN ISLAND, N.Y. -- The eight McDonald’s on Staten Island will provide free “Thank You Meals" to the borough’s healthcare workers, police officers, firefighters and paramedics through May 5.
First responders who show their badges are offered food and beverage from a select menu. Their breakfast options include a choice of Egg McMuffin, Chicken McGriddles or bacon-egg-cheese biscuit. These come with a hash brown or any size soft drink, tea or hot coffee. First responder lunch and dinner menus offer a choice among a Double Cheeseburger, 6-Piece Chicken McNuggets or a Filet-O-Fish. These selections come with any sized soft drink, tea or hot coffee and small fries.
“As local business owners, we know that our communities need us now more than ever, and we’re committed to continuing to serve them,” said Katie Hunt-Rotolo, a local owner/operator and president of the McDonald’s New York Metro Owner/Operator Association, in a press release.
In the meantime, Staten Islanders have reported sporadic absences of some menu items and changes in hours. Individual franchises did not pick up the phone and could not be reached directly.
A spokeswoman for the company said on Wednesday, “There are no shortages, these were system decision[s].”
She explained, “Across the country we are serving a limited menu to [enable] our restaurants to deliver a great customer experience, maintaining high levels of quality and maintain speed of service as the restaurant teams manage the current COVID 19 crisis.”
With questions about protecting Staten Island employees as well as changes in designs of future restaurants and packaging, the spokeswoman said, “Safety is top of mind at McDonald’s.”
She additionally referred the Advance to an April 16 statement by David Tovar, Vice President of U.S. Communications & Government Relations, which said, “Our supply chain has done an amazing job to secure over 100 million non-medical grade masks for restaurant employees thus far.” While employees awaited shipments throughout April he encouraged staff to use DIY masks.
Tovar nodded to an infographic that outlines restaurant cleanliness and employee hygiene guidelines in the pandemic. Among the procedures listed were more prolific placement of hand gel dispensers and an “increase in cadence of sanitization of all high touch surfaces, cleaned every two hours now."
Dine-in seating areas and self-serve kiosks and beverage stations ceased on March 16 for McDonald’s franchises around the country. About a week prior the company offered staff two week paid sick leave for those affected by the virus and instituted temperature checks.
Restaurants shifted to a limited menu earlier this month to ease kitchen operations to ease operations. Employees are required to use gloves at the drive-thru and front counters at all restaurants that allow pickup in the buildings.
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Attention Front Line! Hankering for Mickey D’s? You eat for free at our McDonald’s till May 5. - SILive.com
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